A. Terms and Conditions
Torpedo SwimRun Refund and Event Cancellation Policy
The nature of SwimRun involving multiple entries and exits along coastlines and inland waterways puts the event at risk of weather adversely affecting the planned route – these terms and conditions apply:
Refunds and Cancellation
Torpedo incurs operational and logistical expense in advance of the event, thus placing a limit on participant refunds. In addition, even if we have teams on the waiting list, many decline the invite if they are informed within a few months of the event.
- Full payment is required on entry
- Refunds will only apply if these entries can be substituted from the Waiting List. Please note that these possible refunds will only be made after completion of the event.
- 85% of entry fee paid will be refunded if an entry is canceled in writing on or before 4 months prior to start day
- 65% of entry fee paid will be refunded if an entry is canceled in writing on or before 2 months prior to start day
- No refunds are allowed less than 2 months prior to start day.
Full Team Substitutions
- Torpedo does not permit Teams to substitute their entries
- Team entries will have to be returned to Torpedo and refunded according to the refund policy
- Returned Team entries will then be made available to Teams on the waiting list
Partner substitutions are allowed up until race registration at a cost of R250 per athlete change.
Cancellation of the Event
In the event of adverse weather that puts the athletes at risk, the organisers may decide to alter both swim and run segments of the course to a safer alternative or cancel the event entirely. This decision will not be made lightly and will only be made in the interest of participant safety. In the event of event cancellation, no refunds will be possible.